Troubleshooting
Your profile (name, email, avatar, language), your programs and session history, your messages with your therapist — and, only with your explicit consent, health information such as daily check-ins, wellbeing answers and body-map entries.
Health features ask for a separate, explicit consent, which you can review or withdraw at any time under Profile. Without consent those features stay off — the rest of the portal works normally.
Full details are in our Privacy Policy.
Still stuck? We're happy to help directly.