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Evidence-based exercise programs — built with physiotherapists.

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Help Center · Patients

Troubleshooting

Who can see my data?

What Move8 stores about you

Your profile (name, email, avatar, language), your programs and session history, your messages with your therapist — and, only with your explicit consent, health information such as daily check-ins, wellbeing answers and body-map entries.

Who can see it

  • Your therapist — your programs, progress, messages and (with consent) your health entries; they need these to guide your therapy.
  • You, through your account.
  • Move8's technical staff can access data only for maintenance and support, under confidentiality obligations — and access to health data is additionally logged.
  • Other patients and other therapists cannot see you.

Health-data consent

Health features ask for a separate, explicit consent, which you can review or withdraw at any time under Profile. Without consent those features stay off — the rest of the portal works normally.

Your rights

  • Correct your data yourself under Profile.
  • Export/questions — open a support ticket below.
  • Delete — see "Deleting your account and your data".

Full details are in our Privacy Policy.

Still stuck? We're happy to help directly.

Contact Support

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