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Evidence-based exercise programs — built with physiotherapists.

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Help Center · Patients

Account & Billing

Your Profile: name, avatar, language, email and password

Open the Profile tab (bottom navigation). From top to bottom you can manage:

Personal details & avatar

Edit your name and details in the profile form, and pick an avatar that shows next to your messages.

Language

Move8 speaks several languages — pick yours in the language setting and the portal (and emails) switch over.

Notifications

Choose which emails you want — e.g. progression updates and the daily blog. Turning something off here stops those emails without affecting your account.

Email & password (Security)

  • Changing your email: enter the new address in the security section. For safety, the change only completes after you confirm via a link sent to the new address — until then the old one stays active. If the email never arrives, check spam.
  • Changing your password: if you know the current one, change it here. If you've forgotten it, log out and use "Forgot your password?" on the login page instead.

Health-data consent

Move8 asks for explicit consent before storing health information (check-ins, wellbeing answers, body-map entries). You can review or change your consent in the profile — note that without it, health-tracking features stay off.

Help & Support

The Help & Support card links straight to this Help Center.

Deleting your account

At the very bottom, the danger zone lets you request account deletion — see "Deleting your account and your data".

Still stuck? We're happy to help directly.

Contact Support

Related articles

  • Payments, subscriptions and unlocking protocols
  • Deleting your account and your data