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Help Center · Patients with a program link

Your Program Link

Opening your exercise program link

Your therapist sent you an email from Move8 containing a button/link to your personal exercise program. Tapping it opens your program in the browser — no app, no account, no password needed.

The link doesn't open or shows "not found"

  • The link may have been cut in half. Some email apps break long links across two lines. Try copying the entire link and pasting it into your browser's address bar.
  • Tap the button, not the text around it, if the email shows a button.
  • An older link may have been replaced. If your therapist re-sent the program, the previous link stops working — open the link from the newest Move8 email. Links also expire on their own after about a year.
  • Try another browser or device — if it works there, the first browser was the problem.
  • If it still fails, ask your therapist to send the program again. It takes them one click and you get a fresh link.

Keep it handy

Once the program opens, bookmark it or add it to your phone's home screen (browser menu → Add to Home Screen) so you never have to dig through email again.

Still stuck? We're happy to help directly.

Contact Support

Related articles

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  • Do I need to create an account?